SERVICEPLAN GROUP – GREAT PLACE TO WORK IN THE MARKETING SECTOR – IS LOOKING FOR A FULL TIME JUNIOR ACCOUNT MANAGER (F/M/X; employee or freelance contract)
We are dedicated to fostering an inclusive workplace where diversity is celebrated and valued. Our workplace is open to individuals of all gender identities, age groups, ethnicities, origins, sexual orientations, parenthood, religious beliefs, disabilities, and backgrounds. #weRESPECT
The Serviceplan Group, Independent Network of the Year at Cannes 2023, is dedicated to the entrepreneurial success of its clients and is a market leader in the development and realisation of integrated communication concepts. With our Houses of Communication around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND.
For us, flexibility, agility, and consideration of the individual needs of our clients always have the highest priority. In addition to Serviceplan, the company brands Plan.Net, Make, and Mediaplus are the foundations of the House of Communication.
Our Brussels-based House of Communication (labeled Great Place to Work) is looking for a Junior Account Manager to join its media agency Mediaplus and serve clients such as Argenta, ALDI, BMW, C&A, Decathlon, L’Oréal, Mars, Mini, Nikon, Shell, and many others.
As a Junior Account Manager at Mediaplus Belgium, you will be responsible for supporting account management activities and ensuring a high level of customer satisfaction. Working closely with senior account managers and other teams, you will assist in managing client relationships, overseeing project execution, and helping clients achieve their marketing objectives through media strategies. This role offers an excellent opportunity to gain hands-on experience in client servicing, project management, and media campaigns.
Key Responsibilities
- Assist in Client Relationship Management: Support in maintaining and nurturing client relationships by acting as a key point of contact alongside senior account managers.
- Project Coordination: Collaborate with internal teams to ensure the smooth execution of client projects, tracking timelines and deliverables.
- Client Communication: Provide regular updates to clients on campaign progress, answering questions, and escalating issues when necessary.
- Market Research: Stay updated on industry trends, competitor activity, and media developments to provide insights to both clients and internal teams.
- Administrative Support: Manage account-related documentation, including proposals, contracts, and invoices, ensuring they are completed accurately and on time.
- Client Presentations: Help prepare presentations that effectively communicate campaign results and strategic recommendations.
- Learning & Development: Work closely with senior account managers and media consultants to enhance knowledge of digital media platforms, tools, and strategies.
Qualifications and requirements
- 1-2 years of experience in a client support role or similar environment, ideally within a digital media or advertising agency.
- Fluent in both Dutch and French, with strong written and verbal communication skills in both languages.
- Basic understanding of digital media channels, such as social media, display advertising, and search engine marketing.
- Ability to collaborate with different departments and prioritize tasks effectively.
- Strong organizational skills and attention to detail.
- Familiarity with digital media management tools such as Google Ads, Facebook Ads, and Google Analytics is a plus.
- Proactive, eager to learn, and able to handle multiple projects in a fast-paced and innovative environment.
What we offer you
Onboarding: welcome round, onboarding days, breakfast, or lunch for newcomers - we ensure your perfect start.
Further training: your development is important to us. Whether through our internal campus training program, language courses or regular coaching - we will keep you up to date!
Flexibility: with flexible working hours and mobile office, you can adapt your job to your life - and not the other way around.
Fun: if you work, you must take a break from time to time. Whether partying or working out - with us you have plenty of opportunities through regular after-work events and sponsored fitness programs.
Transformation: we face the challenges of the future and design our company for the new world of work. On this learning journey, you can help advance our development, contribute ideas, and take on responsibility.
Internationality: as an internationally active group, you have the opportunity with us to network and exchange ideas with colleagues from a wide variety of disciplines from all over the world.
Diversity: we want to work in a diverse and inclusive environment and treat all our current and future colleagues with the utmost respect - which, after all, is the only way to foster innovation, creativity, and variety. Together, we are committed to providing an unbiased, tolerant, and equal opportunity workplace for all colleagues always. Discrimination of any kind has no place in our company. For more info, check out our dedicated website www.celebratediversity.be !
Pet friendly: our agency loves pets, and they are more than welcome in our House of Communication.
Work environment: our agency is located in a picturesque brick house with a garden in Woluwe-Saint-Pierre. The workspace is made of a staircase leading to open space offices that foster collaboration, as well as meeting rooms and bubbles for focused work. We have a homey kitchen where you can prepare your lunch and enjoy fresh fruits, coffee, and tea daily.
