Digital Project Manager

Actief sinds: 14/03/2024


We are dedicated to fostering an inclusive workplace where diversity is celebrated and valued. Our workplace is open to individuals of all gender identities, age groups, ethnicities, origins, sexual orientations, religious beliefs, disabilities, and backgrounds. #weRESPECT

The Serviceplan Group, Independent Network of the Year at Cannes 2023, is dedicated to the entrepreneurial success of its clients and is a market leader in the development and realisation of integrated communication concepts. With our Houses of Communication around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND.

For us, flexibility, agility, and consideration of the individual needs of our clients always have the highest priority. In addition to Serviceplan, the company brands Plan.Net, Make, and Mediaplus are the foundations of the House of Communication.

Our Brussels-based House of Communication (labeled Great Place to Work) is currently seeking a Digital Project Manager for clients such as Aldi, Mars, BMW Group, Shell… We’re on the lookout for a professional forward-thinker, a digital enthusiast and a client relationship maestro to join our team of approximately 120 dedicated employees.

As a Digital Project Manager, you will be responsible for planning, executing, and overseeing digital communication campaigns & projects that support our brand's strategic objectives. You will collaborate with cross-functional teams, including marketing, strategy, design, content creation, and tech to ensure the seamless execution of campaigns that resonate with their target audience.

Key responsibilities

  • Project Planning: Work closely with clients and internal teams to define project objectives, requirements, and deliverables. Develop comprehensive project plans, outlining tasks, timelines, and resource allocation.
  • Team Coordination: Lead and coordinate cross-functional teams, including designers, developers, content creators, and other stakeholders. Foster effective communication and collaboration to ensure project milestones are met.
  • Resource Management: Allocate resources appropriately, balancing workloads and skill sets to ensure optimal project execution. Monitor resource availability and make adjustments as needed.
  • Budget Oversight: Manage project budgets, tracking expenses and ensuring adherence to financial constraints. Provide regular updates to clients and internal management on budget status.
  • Risk Mitigation: Identify potential project risks and develop mitigation strategies. Proactively address challenges that may arise during project development and execution.
  • Quality Assurance: Maintain a strong commitment to quality by conducting regular reviews and quality checks throughout the project lifecycle. Ensure all deliverables meet the agency's high standards and client expectations.
  • Client Communication: Serve as the main point of contact for clients, providing regular project updates, addressing inquiries, and managing client expectations. Build strong client relationships by understanding their needs and aligning project outcomes accordingly.
  • Project Reporting: Generate and present project status reports to clients and internal stakeholders. Highlight project achievements, key milestones, and potential areas for improvement. Formulate insights & key-learnings of campaign our touchpoint performance (Adobe & Google Analytics)
  • Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies in digital project management and communication. Integrate new approaches to enhance project efficiency and effectiveness.

Qualifications and skills

  • Bachelor's degree in Marketing, Communications, Business, or related field; A relevant master's degree is a plus.
  • you have a minimum of 3 years of experience working in an agency, a digital agency is a plus.
  • Digital has no secrets for you. You show a perfect understanding of all digital touchpoints (paid & owned as well as 121).
  • Proficiency in project management software (Jira is a plus), digital marketing and CMS tools, and analytics platforms. Experience with AEM, ACM & Saleforce experience is a plus.
  • Strong communication skills.
  • Excellent problem-solving abilities and a proactive approach to project management.
  • You work in a structured and autonomous way, while being a team player.
  • You’ve incorporated the power of AI in your daily life
  • Fluent in Dutch or French (mandatory), with proficiency in English and French or Dutch considered a plus.

What we offer you

Onboarding: welcome round, onboarding days, breakfast, or lunch for newcomers - we ensure your perfect start.

Further training: your development is important to us. Whether through our internal campus training program, language courses or regular coaching - we will keep you up to date!

Flexibility: with flexible working hours and mobile office, you can adapt your job to your life - and not the other way around.

Fun: if you work, you must take a break from time to time. Whether partying or working out - with us you have plenty of opportunities through regular after-work events and sponsored fitness programs.

Transformation: we face the challenges of the future and design our company for the new world of work. On this learning journey, you can help advance our development, contribute ideas, and take on responsibility.

Internationality: as an internationally active group, you have the opportunity with us to network and exchange ideas with colleagues from a wide variety of disciplines from all over the world.

Diversity: we want to work in a diverse and inclusive culture and treat all our current and future colleagues with the utmost respect - which, after all, is the only way to foster innovation, creativity, and variety. Together, we are committed to providing an unbiased, tolerant, and equal opportunity workplace for all colleagues always. Discrimination of any kind has no place in our company. Check out our dedicated website !

Pet friendly: our agency loves pets, and they are more than welcome in our House of Communication.

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