SERVICEPLAN GROUP – GREAT PLACE TO WORK IN THE MARKETING SECTOR – IS LOOKING FOR A FULL TIME ACCOUNT DIRECTOR (F/M/X)
We are dedicated to fostering an inclusive workplace where diversity is celebrated and valued. Our workplace is open to individuals of all gender identities, age groups, ethnicities, origins, sexual orientations, religious beliefs, disabilities, and backgrounds. #weRESPECT
The Serviceplan Group, Independent Network of the Year at Cannes 2023, is dedicated to the entrepreneurial success of its clients and is a market leader in the development and realisation of integrated communication concepts. With our Houses of Communication around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND.
For us, flexibility, agility, and consideration of the individual needs of our clients always have the highest priority. In addition to Serviceplan, the company brands Plan.Net, Make, and Mediaplus are the foundations of the House of Communication.
Our Brussels-based House of Communication (labeled Great Place to Work) is looking for an Account Director to join its team of around 120 employees and serve clients such as: Argenta, ALDI, BMW, C&A, Decathlon, L’Oréal, Mars, Mini, Nikon, Shell, and many others.
Key Responsibilities
Client Relationship Management:
- Serve as the primary point of contact for key clients, understanding their business objectives, and ensuring a high level of client satisfaction.
- Cultivate strong, long-term relationships with clients through effective communication and collaboration.
Strategic Account Planning:
- Develop and implement strategic account plans aligned with clients' marketing goals and objectives.
- Collaborate with clients and internal teams to identify opportunities for innovative and effective advertising campaigns.
Campaign Execution:
- Oversee the successful execution of advertising campaigns from concept to delivery, ensuring they meet or exceed client expectations.
- Work closely with creative and production teams to ensure the quality and effectiveness of campaigns.
Team Leadership:
- Lead and inspire account management teams, providing guidance, support, and mentorship.
- Foster a collaborative and creative team culture that drives excellence in client service and campaign execution.
Financial Management:
- Manage account budgets, ensuring profitability and cost-effectiveness.
- Provide accurate and timely financial reporting to clients and internal stakeholders.
Business Development:
- Identify and pursue opportunities for organic growth within existing client accounts.
- Collaborate with the business development team to identify and secure new business opportunities.
Qualifications and requirements
- You have a solid account director experience in an adversting/communication agency.
- You have a passion for people and their development.
- You are proactive, solutions-focused, detail-oriented, response-driven.
- You are a client relationship champion and are able to develop and strengthen partnerships with clients.
- You have strong project management skills.
- You are at ease to identify and seek for potential opportunities and recommend solutions for increased return.
- You have an eagle eye and you can see and are aware of details.
- You manage client budgets to ensure efficient use of resources and accurate invoicing
- You speak Dutch, French, and English fluently.
What we offer you
Onboarding: welcome round, onboarding days, breakfast, or lunch for newcomers - we ensure your perfect start.
Further training: your development is important to us. Whether through our internal campus training program, language courses or regular coaching - we will keep you up to date!
Flexibility: with flexible working hours and mobile office, you can adapt your job to your life - and not the other way around.
Fun: if you work, you must take a break from time to time. Whether partying or working out - with us you have plenty of opportunities through regular after-work events and sponsored fitness programs.
Transformation: we face the challenges of the future and design our company for the new world of work. On this learning journey, you can help advance our development, contribute ideas, and take on responsibility.
Internationality: as an internationally active group, you have the opportunity with us to network and exchange ideas with colleagues from a wide variety of disciplines from all over the world.
Diversity: we want to work in a diverse and inclusive environment and treat all our current and future colleagues with the utmost respect - which, after all, is the only way to foster innovation, creativity, and variety. Together, we are committed to providing an unbiased, tolerant, and equal opportunity workplace for all colleagues always. Discrimination of any kind has no place in our company. For more info, check out our dedicated website www.celebratediversity.be !
Pet friendly: our agency loves pets, and they are more than welcome in our House of Communication.
